Last updated: July 6, 2026
Data Controller
The data controller is Sebastien KREISS, an individual entrepreneur operating under the trade name Caspirolus, 450 route Ancienne de Flayosc, 83460 Les Arcs, France. Contact: contact@caspirolus.com — 07 45 51 01 65.
Data Collected
Depending on your use of the site, we may collect: your first and last name, billing and delivery addresses, email address, telephone number, information related to your orders and returns, exchanges with customer service, marketing preferences, technical connection data, and information related to your browsing activity.
Full banking details are processed by payment providers and are not directly stored by Caspirolus. When you order a personalized product, the images and files transmitted are processed solely for the purpose of fulfilling your request and managing the associated after-sales service.
Purposes and Bases of Processing
- Processing, payment, preparation, delivery, and tracking of orders: contract performance.
- Management of returns, refunds, warranties, and customer service requests: contract performance and legal obligations.
- Fraud prevention, site security, and defense of rights: legitimate interest.
- Accounting, invoicing, and compliance with tax obligations: legal obligation.
- Sending commercial communications when required: consent.
- Audience measurement and non-essential personalization: consent when required by regulation.
Recipients
Data is accessible to authorized personnel of Caspirolus and, to the extent necessary, to our technical service providers: Shopify, payment providers, carriers, messaging tools, accounting services, audience measurement tools, and providers involved in fraud prevention.
Transfers Outside the European Economic Area
Some service providers may process data outside the European Economic Area. In such cases, transfers are based on a recognized mechanism, such as an adequacy decision or appropriate contractual clauses.
Retention Periods
Data is retained for the period necessary for the described purposes and to comply with legal obligations. Information related to orders and invoicing may be retained for the period required for accounting and tax purposes.
Your Rights
You can request access to your data, its rectification, erasure, restriction of processing, its portability where applicable, or object to certain processing. You can withdraw your consent at any time.
To exercise your rights, write to contact@caspirolus.com specifying your request. You can also lodge a complaint with the CNIL.
Cookies
The site uses cookies strictly necessary for its operation. Other cookies for audience measurement, personalization, or advertising are only placed according to your choices when your consent is required. You can accept, refuse, or modify your preferences from the banner or the preference management link available on the site.
Security
Caspirolus and its service providers implement measures to protect data against unauthorized access, loss, alteration, or disclosure.
Updates
This policy may evolve to reflect changes to the site, our services, or regulations.